Privacy policy

Introduction

Ideas On Acid ("we", "us", "our") operates ideasonacid.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Data Controller Information

Joel Stein (Sole Trader) trading as Ideas On Acid
Registered Address: 109a Thornley Lane South, Stockport, SK5 6QW
Contact Email: hey@ideasonacid.com

Types of Data Collected

Personal Identification Information:

  • Name
  • Email address
  • Phone number

Payment Information:

  • Credit card details
  • Billing address

Order Information:

  • Products purchased
  • Order history

Website Usage Data:

  • IP address
  • Browser type
  • Cookies

How Data is Collected

We collect data through:

  • Checkout process
  • Email sign-ups
  • Use of Google Analytics
  • Facebook Pixel

Use of Data

We use the collected data to:

  • Process orders and manage accounts
  • Improve our products and services
  • Send marketing emails (with explicit consent)
  • Customise the website for a better user experience

Legal Basis for Processing Data

Our legal grounds for processing personal data include:

  • Performance of a contract (e.g., processing orders)
  • Compliance with a legal obligation
  • Consent (for marketing communications)
  • Legitimate interests pursued by the business

Data Sharing and Disclosure

We share data with:

  • PayPal (for payment processing)
  • Shopify (e-commerce platform)
  • Meta (Facebook) (for marketing and analytics)
  • Google (for analytics and advertising)
  • Klaviyo (for email marketing)
  • Shipbob (for order fulfillment)

Data Retention

We retain personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention periods depend on the nature of the data and the purposes for which it is collected and used.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. This includes using secure servers for data storage and encryption for sensitive information such as payment details. Access to personal data is restricted to authorized personnel only.

User Rights

Under GDPR, you have the following rights:

  • Right to Access: You have the right to request a copy of the data we hold about you.
  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
  • Right to Erasure: You have the right to request deletion of your data under certain conditions.
  • Right to Restrict Processing: You have the right to request restriction of processing your data under certain conditions.
  • Right to Data Portability: You have the right to request transfer of your data to another organisation, or directly to you, under certain conditions.
  • Right to Object: You have the right to object to the processing of your data under certain conditions.
  • Right to Withdraw Consent: You have the right to withdraw your consent at any time where we are relying on consent to process your personal data.

To exercise these rights, please contact us at hey@ideasonacid.com.

Policy Updates

We may update this privacy policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at hey@ideasonacid.com.

Last Updated: 23 June 2024